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Frequently Asked Questions

Why should we hire Pixel Design Agency?

We started our business in 2015, after having strong and successful careers in networking, business analysis, and marketing. Over the last couple of years we have a strong portfolio and our solid reputation for producing quality work on time and on budget friendly. We provide a list of references with each proposal.

How Long does development take?

The development time period is dependent on communication with the client. If all information is provided in a timely manner then the work will be concluded in the shortest time possible. Usually it takes 3-4 weeks from the start of the design process to site completion.

How much does a website cost?

The cost of a website can vary depending on various factors, just like the cost of a house may vary. Though our website projects generally start in the KES30,000 range for basic business sites and range upward depending on your unique needs.

What pictures can I use on my website?

​You can use any images you own or have permission to use, we will ask you to send these to Pixel Design Agency during the process. If you do not have any photos, we will source relevant and high quality stock images to bring your website to life. Alternatively we can have our in house photographer to come and take photos at an additional cost.

What kind of businesses do you work with?

We work with a broad range of company types [small start-ups, large corporations, nonprofits, B2B, B2C and more] across many business industries [technology, food, apparel, health + beauty, camps, travel, finance, arts, fair trade, and more.]

Will the site you build for me fit on phones, tablets and laptops?

The answer is yes.  Pixel’s websites are responsive.  We will build your site so that all visitors to it will have an optimal viewing experience.  Your site will easily resize to fit any device – from mobile phones, tablets, phablets to desktop computer monitors.

Can I see some examples of your past website development work?

​Yes!  Please visit our portfolio page.

What are your payment terms?

Generally we require a 60% deposit. The final payment within 30 days of final testing and launch of the website.

Can you assist me source photos for my website?

Yes. We will help you source stock photos. We also have photographers and videographers available to produce custom photography and videos for your website.

Will I be able to make changes to the site after it is completed?

Yes. We use WordPress to build our sites and this powerful content management system allows anyone with good computer skills to make changes to their own website. We always remain available to make changes for you, if you don’t have time or you need more complex changes.

Do I own my website?

YES! Everything that we build will be 100% owned by you. Most of our clients stay with us for the life of the website. Our team is just irresistible that way. But if for any reason you decide you want to take your site to another hosting service and get another company to service the site, we will happily assist you in making the transition as effortlessly and efficiently as possible. The website is yours after all, and we want you to take it wherever you go.

What if I do not like the design?

If you are not satisfied with the initial design, we will work with you further and come up with another design. Our aim is to design a website that you are completely happy with.

How many pages can I have on my website?

You can have as many pages as you’d like. In fact, the more the better from a search engine’s point of view!

I want to change my current website, add more pages and change the look. Can you help me?

​Yes we can, and although different in need from our standard web design service, we offer an excellent website re-design service that offers website development with results! Keep your domain name and when your new website is up and running with us, you simply cancel your old hosting. Contact Us Today so we can help you re-launch your website.