Effective Date: 1st January 2024
Pixel Design Agency (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (pixeldesignagency.co.ke) and engage with our services.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you provide to us directly, such as:
- Name
- Email address
- Phone number
- Billing and payment information
- Other details related to your project or inquiry
1.2 Non-Personal Information
When you visit our website, we may automatically collect non-personal information, such as:
- IP address
- Browser type
- Operating system
- Pages visited on our website
- Referring URLs
- Date and time of access
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to inquiries and provide requested services.
- To process payments and deliver projects.
- To improve our website, services, and customer experience.
- To send marketing communications, newsletters, or updates (you can opt out at any time).
- To comply with legal obligations.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our business, such as payment processors and hosting providers.
- Legal Compliance: To comply with applicable laws, regulations, or legal processes.
- Business Transfers: In the event of a merger, acquisition, or sale of our business assets.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access, correct, or delete your information.
- The right to withdraw consent for data processing.
- The right to lodge a complaint with a data protection authority.
To exercise these rights, please contact us at [insert contact email].
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies help us understand how you use our site and enable certain functionality. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on our website with the effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Pixel Design Agency
Email: info@pixeldesignagency.co.ke
Phone: +254 756 886 142
Website: pixeldesignagency.co.ke
By using our website and services, you consent to the terms of this Privacy Policy.